FAQs

We ship to all countries within the European Union. 

However we are always flexible - so if you live somewhere else drop us an e-mail to hello@midbystudio.com and we will do our best to deliver to you, wherever you are in the world. 

We ship all orders with PostNord (the Swedish postal service).

Delivery time within Sweden is 1-3 business days and for the rest of the E.U. 3-5 business days. If you live elsewhere, it can take a bit longer.

We always try to send out shipments the same day as your order (Mon-Fri). 

When your order has been shipped, you will receive an email containing your tracking number. If you have not received this, please email hello@midbystudio.com.

We accept Visa, Mastercard, and American Express debit and  credit cards as well as PayPal and Apple Pay.

If you need to change or cancel an order we are happy to help you with this (simply email hello@midbystudio.com), as long as your order has not already been shipped (which we aim to do within 24 hours, Mon-Fri). 

We hope that you will love your new Midby T-shirt but if you for some reason wish to return it you can always do so free of charge. Within Sweden simply use the  pre-paid return label that was included in you shipment or for orders outside Sweden let us know and we will email you a pre-paid return label. You can do this within 14 days of receiving you order, but only if the item is in the same new condition as when you received it (including tags and original  packaging). Please also send an email to hello@midbystudio.com with your order number and reason for returning (we value your feedback!). As soon as we receive your return we will refund the payment. 

If you would like to change your size, style or colour you can do so within 14 days of receiving your order, but only if the item is in the same new condition as when you received it (including tags and original  packaging). Send an email to hello@midbystudio.com with your order number and details on the product you would like to receive in exchange and we will put this on hold for you. Use the pre-paid return label that was included in you shipment to send the item you wish to exchange back to us.  Once we receive the return we will send the new item to you, free of charge. 

Midby T-shirts are currently available in three sizes; Small, Medium and Large. You can find detailed measurements in our Size Guide. 

If you need more help, our team will be happy to answer all your questions on sizing and fit - simply email us at hello@midbystudio.com and we will get back to you with individualised advice. 

All Midby T-shirt styles are made to fit different body types and shapes. Style and fit details are available on each product page.

If you would like more personal product recommendations and advice email us at hello@midbystudio.com - we would love to hear from you!

We would love to hear from you!

You can reach us Mon-Fri 9am-5pm (CET). We aim to get back to you within 24 hours.

Please email us at hello@midbystudio.com, or alternatively see our Contact page.